Custom web development services: a great ally for travel businesses

The travel industry is undergoing the shift to a more technophobic working environment, wherein technology influences the way consumers interact with services and works. When it comes to the year 2025, custom web development services are slowly becoming mandatory for travel companies. Why and how and how can it benefit your business? Let’s sort it out.

Why custom hospitality management and tourism technology is so important?

Mr. Pearl further notes that the travel industry is now experiencing social shift, in a way that for every user, in the course of planning for the next trip, the smartphones and tablets are used. Seven in ten travellers are using mobile devices to browse and make researches about their holidays, so it increases the outcome of using mobility interfaces and applications for travel businesses significantly.

According to latest studies, the share of tourism and travelling market revenue that goes through online sales channels stands at 66%. This statistic explains just how important an easy to use online booking system is in capturing possible clients. Moreover, more travelers now want integrated travel solutions even for the journey because a third of them (45%) plan the entire vacation with a single solution.

These numbers lead us to conclude: where premade solutions often may be dispersed and give an ‘all-in-one’ remedy, custom web development services can liberate from this play pretend. But to offer an idea of what services of web app development can mean to your returns and operation, here’s what is possible at your edges.

5 specific benefits of web development firm solutions

·  Personalized user experiences. These are web-based interfaces that give the opportunity for business travelers to conditionally and selectively design their business travel and meetings. It is a level of personalization that cannot be easily done with standard ‘L/T’ travel agency software.

·  Streamlined operations. The travel booking software system could take the edge off complicated operations, room availability and control, the integration with loyalty programs. This enhances the standard performance and productivity, leads to cost cutting, and expand the number of customers and revenues.

·  Enhanced data security. Custom developed systems can also feature superior security for a travel company’s customers’ information and their payments. This is important considering the nature of activities that are usually involved in online travel booking tools; which major on high-value transactions.

·  Scalability: With growth in the travel businesses, the value creating tools for travel management can be developed to fit the increased demand in the bookings, the new services to be offered as well as the entry to other markets.

Competitive advantage. Standing out from the competition can be crucial in the business of travel, and warmth and personalities that are incorporated into them by means of custom software can enable the companies to achieve this.

Hotel management issues and custom tech solutions

In this article, some of the issues that exist in the hotel industry and specific software that can be used to deal with some of these difficulties to boost the productivity, the satisfaction of the guests, and the revenue streams.

·  Non-effectiveness in operation and over-all guest supervision.

Solution: Hotel property system that takes the shape of an integrated check for both check in and check out, room assignment, and housekeeping and therefore improving general hotel management. AHotel PMS in real-time linked to several suppliers and selling channels ensures no overbooking as well as correct availability.

· Complicated reservation processes.

Solution: Individual reservation systems that ease complex flight connections and aggregated reservations incorporating the hotel booking applications and online hotel reservation systems. They enhance the features of travel booking software.

· Lack of strategic formulation of customer relations and loyalty.

Solution: Integrated and customized CRM applications were implemented to monitor customer preferences and thus recommending them appropriate products. Frequently synchronized with reward programs for hotels, these systems are an important element of the hospitality management software.

· Smart shipping payment processing, smart pricing and smart revenue generation.

Solution: Flexible payment options in several currencies as well as options for integrated payment gateways for frontdesk booking and online reservations. Things like dynamic pricing and occupancy optimization strategies are also performed maybe in another tool of advanced hotel revenue management, which can be connected to the PMS.

· Challenge: Shortage of business intelligence of client experience and blindness of customer operations.

Integrated reporting capabilities within the PMS offer live trends analysis of hotels’ performance, guests’ activities and patterns, and market shifts as well as the entire hospitality industry and tourism sector. The hospitality IoT solutions also integrate the smart devices deployed across the property with the PMS, thus improving the guest satisfaction and effectiveness of the workflow.

In order to come up with the perfect solutions for your business needs, COAX employs the strength of a well-refined 14 years experience to provide the best hotel property management systems. By carrying out a series of user analysis, our company specifies the problems and opportunities and thus, offers unique hotel PMS and travel booking platforms that fit your company’s architecture.

Now that the benefits are clear, let’s face it: the risks related to travelling business are considerable particularly for those businesses that are in their initial stages. Fortunately, there are pitfalls addressed by travel agency software, and some of the most frequent ones are described below.

COAX’s tour operator and partner hotels optimization showcase

To highlight how a competent web development firm can affect travel and hospitality providers’ productivity we would like to share our experience with MICRM. One of the original ways we have employed travel management was when a tour operator contracted us in developing this particular solution. Our developed software led to the 40% profit increase, addition of 60 new affiliates and 20 suppliers. It improved operations’ efficiency and customers’ journeys by integrating a particular approach to trip planning.

The solution brought a lot of value to hotels in the way it tied them into a single market place. The feature known as “Create Your Journey” enabled the users to search and purchase the hotels that they would like to stay in, together with the tours and the activities. This integration gave hotels an even better level of exposure, and more chances to book a room with customers they could not reach earlier.

Availability and real time pricing made the service able to offer competitive rates for the hotels and the ability to select various components and create packages of travel services that include hotel accommodation. The solution erupted in the form of revenues, regrowth of customer satisfaction. The case shows the benefits of the custom web development regarding growth of the travel businesses.

Embracing tech for hotel management: the finality

Because the travel industry has gone fully digital, there is no alternative to custom web development for businesses that wish to succeed. The statistics and the case studies have demonstrated it is critical for travel business to embark on custom development if there is to be innovation and growth.

Essentially, custom solutions will enable the travel businesses to achieve higher gains in productivity and quality of customer services to wean off their competitors. There are custom hotel PMS that help in centralizing operations, the best method to enhance revenue in the hotel, and real-time data on performance. Convenient interfaces interlinking the booking engines and CRM allows making reservations easy for the clients and loyal to the brand.

For those travel businesses that are yet to commit to custom web development services, know this – implementation of those services now will prepare your business to meet changing consumer behavior as well as emerging trends in the market so as to achieve and sustain growth in the future.